Senior/Staff Backend Engineer

Are you a talented Senior/Staff Backend Engineer looking for an exciting opportunity? Look no further! Shippo is seeking a skilled engineer to join our Internal Tooling team in South America. As one of our valued team members, you will play a crucial role in automating privacy requests, managing rate card updates from various carriers, and enhancing our internal admin capabilities. Your contributions will directly impact the experience of our valued customers and partners worldwide.

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On a day-to-day basis, you can expect to work on building and improving our CI/CD pipeline to ensure smooth and safe production releases. You will also be responsible for responding quickly to system incidents and ensuring operational metrics are monitored to maintain high performance and quality in our Carriers Library.

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In addition to your technical expertise, we are looking for someone who excels in communication and customer success. Your exceptional verbal, written, and interpersonal skills will be crucial in effectively communicating relevant information and understanding customer needs.

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To be successful in this role, you should have coding experience in server-side programming languages such as Go, Python, Java, or Ruby, as well as proficiency in database languages like SQL. Familiarity with server-side MVC frameworks such as Django or .NET will be an added advantage.

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At Shippo, we value continuous improvement, innovation, and teamwork. We foster a culture of craftsmanship and offer opportunities for growth and scale. If you have a BS or MS degree in Computer Science or equivalent experience, and an interest in performance tuning, microservices, security, and web stack, we would love to hear from you.

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Join us at Shippo, and in return for your hard work and dedication, we offer competitive compensation and healthcare coverage for medical, dental, and vision. Take the next step in your career and apply today!

Soft skills and state-of-mind required for this mission:

1. Exceptional verbal, written, and interpersonal communication skills.
2. Deep understanding of customer needs and passion for customer success.
3. Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale.
4. Exhibiting core behaviors focused on craftsmanship, continuous improvement, and team success.

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Points to mention in the application:

1. Highlight excellent communication skills and ability to effectively convey information.
2. Emphasize understanding and commitment to customer success.
3. Mention a proactive mindset and ability to drive innovation and scalability.
4. Showcase a strong dedication to continuous improvement and working collaboratively with the team.

• Experience in server-side programming languages (e.g. Go, Python, Java, Ruby) and database languages (SQL)
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
• Exceptional verbal, written, and interpersonal communication skills
• Deep understanding of customer needs and passion for customer success
• Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale
• Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)
• BS or MS degree in Computer Science or equivalent experience
• Interest and experience in performance tuning, concurrency, microservices, security, data pipelines, and web stack